Terms of service

Terms of Service

Last Updated: 07-02-2026

This website is operated by device4med.com. Throughout the site, the terms “we”, “us” and “our” refer to device4med.com.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein.

If you do not agree to all the terms and conditions, then you may not access the website or use any services.

1. Online Store Terms (Shopify Specific)

  • By agreeing to these Terms, you confirm that you are at least 18 years of age or using the site under supervision of a legal guardian.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any viruses, malware, or destructive code.

  • Violation of any terms may result in immediate termination of services.

2. Medical & Healthcare Product Disclaimer

  • The products sold on this website are medical devices, healthcare supplies, or wellness products.

  • Information provided on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

  • Always consult a qualified doctor or healthcare professional before using any medical product.

  • We do not provide medical advice.

🚫 Do not self-diagnose or self-treat based on website information.

3. Product Use Responsibility

  • Products must be used only as per manufacturer instructions.

  • We are not responsible for misuse, improper handling, or use beyond intended purpose.

  • Certain products may require professional training or certification to use.

4. Prescription & Regulatory Compliance

  • Some products may require a valid prescription, license, or professional authorization.

  • We reserve the right to request documents before order fulfillment.

  • Orders may be cancelled if regulatory requirements are not met.

5. Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability. However:

  • Errors may occur

  • Images are for reference only

  • Specifications may change without notice

We reserve the right to correct any inaccuracies at any time.

6. Pricing & Payments

  • Prices are listed in INR (unless stated otherwise).

  • Prices are subject to change without prior notice.

  • Payments must be completed before order processing.

  • Accepted payment methods include UPI, Cards, Net Banking, Wallets, and COD (if applicable).

7. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to cancel any order due to:

    • Stock unavailability

    • Pricing or listing errors

    • Regulatory or compliance reasons

    • Suspected fraudulent activity

Refunds (if applicable) will be processed according to our Refund Policy.

8. Shipping & Delivery

  • Delivery timelines are estimates and may vary.

  • Delays due to logistics partners, weather, or government regulations are beyond our control.

  • Risk of loss passes to the customer upon delivery.

9. Returns & Refunds (Medical Product Clause)

Due to the nature of medical and healthcare products:

  • Opened, used, or sterile products are non-returnable, unless damaged or defective.

  • Returns must comply with our Return & Refund Policy.

  • Certain items (e.g., disposable or hygiene products) are not eligible for return.

10. Intellectual Property

All content on this website including:

  • Text

  • Images

  • Logos

  • Product descriptions

  • Website design

is the property of device4med.com and may not be copied or used without written permission.

11. Third-Party Services (Shopify Clause)

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell products and services.

We are not responsible for:

  • Shopify downtime

  • Payment gateway failures

  • Third-party service interruptions

12. Limitation of Liability

We shall not be liable for:

  • Any injury, loss, or damage resulting from improper product use

  • Indirect or consequential damages

  • Loss of profits, data, or business

Use of this website and products is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless device4med.com, Shopify, and affiliates from any claims arising from:

  • Misuse of products

  • Violation of laws or regulations

  • Breach of these Terms

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Delhi courts.

15. Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the website after changes constitutes acceptance of the revised Terms.

16. Contact Information

📧 Email: support@device4med.com
📞 Phone: +91-9266775355